What We Collect and Why We Hold It
We collect the information you provide when you register — your name, email address, phone number and the payment method you choose to link to your account. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record the transaction reference and amount
-
1
so we can match it to your account wallet and resolve any disputes quickly. We also collect device identifiers, browser type and IP address to detect unusual login activity and keep your session secure. Usage data — which sections of the lobby you visit, how long
-
2
sessions last — helps us improve how the platform works on mobile, which is where most accounts in Bangladesh are accessed from. We do not sell your personal data to third parties. We share data only with payment processors who handle your bKash, Nagad or Rocket
-
3
transactions, and with compliance partners where local law or eligible-region obligations require it. Data is held for as long as your account remains active and for any legally required retention period after closure. You may request a copy of all data we hold on you at
-
4
any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.